Deduplicate Live Troubleshooting
Articles
DC Live - Not licensed to use feature or object
Question When I am on a record page, DC Live shows a message about the license: e.g. "You're not licensed to use this feature", "Object not licensed", or "License expired". Answer You currently...
DC Live - No Scenario Configured
Question When I am on a record page, DC Live shows the message 'No Scenario Configured'. Answer There are two possible reasons for displaying this message in DC Live: 1 No Scenario Applied to DC...
DC Live - Blank Component
Question When I am on a record page, DC Live only shows the logo, nothing else. Answer This can have two different causes: Incomplete Object Filter Configuration It might be caused by an incomplete...
DC Live - Record Cannot Be Found
Question When I am on a record page, DC Live shows 'Record cannot be found'. Answer This can have two causes: 1 The record does not meet the Object Filter Criterium This is caused when the record...
DC Live - Duplicates not shown
Question When I am on a record page, DC Live does not show any duplicates, but I know that there are duplicates. Answer There are many reasons for duplicate records not displaying in DC Live. Let's...
DC and Plauti Deduplicate old and new names
Duplicate Check has been renamed to Plauti Deduplicate, and app labels have been updated to match this. Technical identifiers such as API names have not been touched. Read more to find out about...