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Deduplicate Live Troubleshooting
DC Live - Not licensed to use feature or objectDC Live - No Scenario ConfiguredDC Live - Blank ComponentDC Live - Record Cannot Be FoundDC Live - Duplicates not shown
DC Entry tab, VF override no longer supportedCannot use apex actions in immediate path flowDC and Plauti Deduplicate old and new names'Disable Duplicate Check' works even when uncheckedAttempt to de-reference a null object errorWarning message when mergingPD not workingActivate License does not workCannot find Plauti Deduplicate App'Disable Duplicate Check' unchecked upon savingDC Telemetry/License - Email with Error Messages Refresh License does not workDC Export does nothingFrequent Words not fully ignoredNo access to DC Apex Classes CIRCULAR_DEPENDENCY errorPD page not loading, "...vf.force.com" errorInsufficient Access Rights when Merging Records
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Deduplicate Live Troubleshooting

DC Live - Not licensed to use feature or object

Question When I am on a record page, DC Live shows a message about the license: e.g. "You're not licensed to use this feature", "Object not licensed", or "License expired". Answer You currently...

DC Live - No Scenario Configured

Question When I am on a record page, DC Live shows the message 'No Scenario Configured'. Answer There are two possible reasons for displaying this message in DC Live: 1 No Scenario Applied to DC...

DC Live - Blank Component

Question When I am on a record page, DC Live only shows the logo, nothing else. Answer This can have two different causes: Incomplete Object Filter Configuration It might be caused by an incomplete...

DC Live - Record Cannot Be Found

Question When I am on a record page, DC Live shows 'Record cannot be found'. Answer This can have two causes: 1 The record does not meet the Object Filter Criterium This is caused when the record...

DC Live - Duplicates not shown

Question When I am on a record page, DC Live does not show any duplicates, but I know that there are duplicates. Answer There are many reasons for duplicate records not displaying in DC Live. Let's...

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