Troubleshooting
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RV and Plauti Verify old and new names
Record Validation has been renamed to Plauti Verify, and app labels have been updated to match this. Technical identifiers such as API names have not been touched. Read more to find out about some...
RV Entry / Verify Entry tab no longer supported
In the Salesforce Navigation Bar you can add a tab called “RV Entry”, recently renamed to “Verify Entry”. This tab opens with all Objects that have Record Validation (Plauti Verify) enabled. When...
Attempt to de-reference a null object error
Problem: An error occurs: “Attempt to de-reference a null object”. This can happen in several situations, for example when creating a new job, or when running or debugging a flow. Answer: This...
Cannot find the job results filter
Previously, the Verify (RV) Job Results page used to have a filter, to show only those records that could not be validated for example. In the new Results Page layout this filter has been removed....
Apex error in record-triggered flow
If you get an error when running a record-triggered (apex) flow, stating “An Apex error occurred: recordval.rv2Exception.CalloutException: Could not callout: You have uncommitted work pending....
No access to RV Apex Classes
Question: I get an error about not having access to a class: "You do not have access to the Apex class named 'xx'". I was informed I should get access to a certain class in order to use a feature....
Cannot use apex actions in immediate path flow
Problem: My record-triggered flows that contain a Plauti apex action don't work anymore. When creating a record-triggered flow with a Plauti apex action, it will not save. It is suggested to place...